Privacy policy

Last updated: August 3, 2026

Naelo operates this store and website, including the related content, features, tools, products, and services (the “Services”). Naelo is powered by Shopify. This Privacy Policy explains how we collect, use, and disclose personal information when you visit the Services, place an order, or contact us.

Please read this Privacy Policy carefully. By using the Services, you acknowledge the collection, use, and disclosure of information described here.

Personal Information We Collect
Depending on how you use the Services, we may collect contact details, order and transaction details, payment information processed by our payment providers, account details, communications, device information, and usage information.

Personal Information Sources
We collect information directly from you, automatically through the Services and cookies, and from Shopify, service providers, and other partners that help operate the store.

How We Use Personal Information
We use personal information to provide and improve the Services, process and fulfill orders, arrange shipping, support returns, communicate with you, prevent fraud, personalize the shopping experience, and comply with legal obligations.

How We Disclose Personal Information
We may share information with Shopify and service providers that support payment processing, analytics, customer support, fulfillment, shipping, hosting, and security. We may also disclose information when you request it, consent, or when required to comply with law or protect the Services.

Relationship With Shopify
The Services are hosted by Shopify. Information submitted to the Services is transmitted to and processed by Shopify and other providers as needed to provide and improve the Services. Review Shopify’s privacy materials for details about its processing.

Third-Party Websites and Links
The Services may link to third-party websites. Review their privacy and security policies before providing information.

Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from children.

Security and Retention
We use reasonable safeguards and retain personal information only as long as needed for the purposes described in this policy, to provide the Services, resolve disputes, and meet legal obligations.

Your Privacy Rights
Depending on where you live, you may request access to, correction of, or deletion of your personal information, or ask about other rights provided by law. To submit a privacy request or ask a question, email pawsofjoy0@gmail.com.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new revision date.